Retailers Support & Downloads

Listed below are the system categories supported.  Each section contains software, updates, Windows printer drivers, patches, manuals and color profiles applicable to the system.


Select the system to find updates, patches, firmware, content, user guides and more.


Select your APEX System to find available updates and patches

D4600 Printer Firmware January 2024 353K11 V2.0

This release includes compatibility for new Flamingo media.

This release is compatible with all KPEX & OS versions.

Release Date
Installation Instructions
Installation Instructions: 

Installing the January 2024 353K11 V2.0 Firmware for the KODAK D4600 Photo Printer on the KODAK Picture Kiosk or KODAK Adaptive Picture Exchange

Install the firmware on all D4600 Printers connected.
IMPORTANT: Before you begin, make sure that:
• All Printers are connected, and listed as FOUND in Device Health Check.
• Each Printer indicates a “Ready” status on the display of the printer.

1. Make sure that the power for the printer(s) is on, and each printer indicates a “Ready” status.
2. From the Main screen of the Kiosk, touch [Setup]. Enter the password if necessary.
3. Touch [Install Software].
4. Insert the CD into the CD-RW drive, or the USB Thumb Drive into an available USB Port.
5. At “Software Installation”, touch [Check for Media].
6. At “Installation CD Detected”, touch [Install].
7. At “Ready to Install the Program”, touch [Install].
Wait while the firmware is installed. This can take several minutes per printer.
The system restarts and a backup occurs.
8. Does “Ready” appear on the printer(s)?
9. At “Installation Complete”:
• Remove and store the CD or USB Thumb Drive in the software wallet.
• Touch [OK].
The Printer Firmware is now installed on all D4600 Printers connected to your system.

Verifying that the Firmware is Installed
1. From the Main screen of the system, touch [Setup]. Enter the password if necessary.
2. Touch:
• [Diagnostics]
• [Application Health Check]
3. Verify that “D4600 Printer FW January 2024 353K11 V2.0” appears.
4. If “D4600 Printer FW January 2024 353K11 V2.0” does not appear, install the firmware again.
If it still does not appear, contact Service and Support.
5. Touch:
• [Continue]
• [Start Over]
• [Exit]


For any questions regarding Kodak Moments services and support you may contact us at or 1-800-246-6485.