Retailers Support & Downloads

Listed below are the system categories supported.  Each section contains software, updates, Windows printer drivers, patches, manuals and color profiles applicable to the system.

 

Announcements

Select the system to find updates, patches, firmware, content, user guides and more.

APEX

Select your APEX System to find available updates and patches

APEX+/KPK+/SPS V24.1 September 2024 Update

This release addresses several reliability issues in APEX+/KPK+/SPS V24.1. It requires that "APEX+/KPK+/SPS V24.1" with the "APEX+/KPK+/SPS V24.1 July 2024 Update" be installed.

Release Date
File
APEX+KPK+SPS_V24.1_September_2024_Update.exe
Installation Instructions

Installing the KODAK Adaptive Picture Exchange Plus / KODAK Picture Kiosk Plus / Self Service Print Station V24.1 September 2024 Update

1. Touch:

• [Setup]
• [Diagnostics]
• [Application Health Check]
Do both "APEX+/KPK+/SPS V24.1" and "APEX+/KPK+/SPS V24.1 July 2024 Update" appear?

Yes -- Continue with Step 2.

No -- Do not install this software!

2. Touch [Setup]. Enter the password if necessary.
3. Touch [Install Software].
4. Insert the CD into the CD drive, or insert the USB Thumb Drive into an available USB Port.
5. At “Software Installation”, touch [Check for Media].
6. At “Installation CD Detected”, touch [Install].
When installation is complete, the CD ejects.
7. Remove and store the CD or USB Thumb Drive in the software wallet.
8. At “Installation Complete”, touch [OK].
9. Touch:
• [Setup]
• [Diagnostics]
• [Application Health Check]
10. Does “APEX+/KPK+/SPS V24.1 September 2024 Update” appear?

Yes -- Continue with Step 11.

No -- Install the software again. If it still does not appear, contact Service and Support.

11. Touch:
• [Continue]
• [Start Over]
• [Exit]

For any questions regarding Kodak Moments services and support you may contact us at servicesandsupportsolutions@kodakalaris.com or 1-800-248-6485.

 

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